Call summaries

008 Agent review, pricing and alternatives

008 Agent is an open-source AI-powered softphone and VoIP communication intelligence platform that captures, transcribes, analyzes, and transforms every call into actionable data.

Freemium Free option Rating 4.5/5 0 reviews Updated Mar 2, 2026

Decision Snapshot

Freemium Free option Call summaries

Fast view for buyers comparing price, category, rating and practical fit before opening the vendor website.

Best For

  • VoIP call analytics
  • call transcription software
  • CRM call integration
  • sentiment analysis for calls
  • open source communication AI

Not Best For

  • Buyers who cannot accept: depends on community for updates
  • Buyers who cannot accept: unclear sentiment analysis accuracy
  • Buyers who cannot accept: delayed programmable conversational agent
  • Buyers who cannot accept: summarization feature not yet available
Original Buyer Guide

Should you shortlist 008 Agent?

008 Agent should be considered if your main requirement matches Call summaries and you are comfortable with a freemium pricing model. Do not judge it only by headline rating; compare workflow fit, export needs, privacy expectations and support requirements.

Choose it when the listed features match your daily workflow. Compare alternatives if pricing limits, exports or team access are unclear. Verify final price, cancellation and data terms on the vendor website. Save and compare before starting a paid plan.
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MediumData confidence 70/100Freshness score Oct 4, 2026Pricing checked Admin/user checkedVerification source
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Data Freshness

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70 Medium confidence Fresh
Listing checkedOct 4, 2026 Pricing checkedOct 4, 2026 Company verifiedNot verified

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Pricing Clarity

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Pricing not listed in source database.

FreemiumPricing model
Free optionStarting point
4.5/5Buyer rating

Key Features

  • Detailed interaction logging
  • Seamless CRM integration
  • Automatic call transcription
  • In-built sentiment analysis
  • Automatic summarization capability
  • Programmable Conversational agent

Pros

  • Detailed interaction logging
  • Seamless CRM integration
  • Automatic call transcription
  • In-built sentiment analysis
  • Automatic summarization capability

Cons

  • Depends on community for updates
  • Unclear sentiment analysis accuracy
  • Delayed programmable conversational agent
  • Summarization feature not yet available
  • Absence of built-in CRM

Disclosure: outbound website links may be tracked or sponsored when a company has configured an affiliate or paid placement.

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Buyer Checklist

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Trial and credit limits Export and watermark rules Data privacy and retention Team seats and admin controls API and integrations Support and cancellation terms

FAQs

What is 008 Agent best for?

008 Agent is best for VoIP call analytics, call transcription software, CRM call integration, sentiment analysis for calls, open source communication AI.

Is 008 Agent free?

008 Agent is listed as Freemium. Pricing not listed in source database.

What should I check before choosing 008 Agent?

Check pricing limits, data privacy, export options, team seats, support response and cancellation terms before subscribing.

What are good alternatives to 008 Agent?

Good alternatives to compare include Swyft, Sybill, Momentum.

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